WordPress Plugin
Live chat for WordPress, with replies from Slack or the unified Zickt inbox
The free Zickt plugin drops a real-time chat widget onto your WordPress site. Visitor messages land in your team inbox, and replies go back out on the same channel.
Free plugin · Works with any theme · ~1 KB async loader
Easy setup
Live on your site in 60 seconds
Install, paste your Channel Key, and the messenger appears on your site. You don't need to touch your theme or write any code.
Install from your WordPress admin
Go to Plugins > Add New, search for Zickt, and click Install Now. Once approved by WordPress.org, the plugin is one click away from any site.
Paste your Channel Key
Open Settings > Zickt, paste the Channel Key from your Zickt workspace, and click Test connection. The plugin confirms the link is good before you save.
Chat bubble appears on your site
Save settings and the messenger appears on every public page within seconds, without rebuilds or cache flushes. You can customise the look later in your Zickt admin.
How it works
One inbox for every conversation
The plugin is the front door. Behind it, every visitor message joins your existing email, form, and chat conversations in one shared inbox your whole team can answer from.
The plugin is just a connector. The real value lives in the platform behind it: shared inbox, team routing, and replies that travel back to the customer on the channel they used.
More than a chat widget
Built for teams that already do support together
Most WordPress chat plugins stop at the bubble. Zickt connects that bubble to the way your team actually works.
Reply straight from Slack
When a visitor messages you, a Slack thread opens. Whatever you type there reaches the customer back on the chat widget, with no copy-paste.
Chat, email, and forms in one inbox
The WordPress chat is one channel of many. Email and form submissions land in the same shared inbox, so nothing falls between the cracks.
Auto-identify logged-in users
Logged-in WordPress users skip the email prompt. Their name and email come along for the ride, and you can see who you're talking to from the first message.
Routing and assignment
Conversations route to the right team or person, with notifications that wake up the specific human on the hook instead of pinging everyone.
Visitor history follows the conversation
See which pages a visitor browsed before they messaged you, so you can answer with context instead of asking them to start from scratch.
Internal notes the customer never sees
Loop in a teammate or jot down context inside the same thread. Customers only ever see the outward-facing reply.
Built for WordPress
Safe to install on any WordPress site
Lightweight, theme-agnostic, and respectful of the rest of your stack.
Works with any theme
No theme edits required. The plugin adds a single async script to your site.
Plays nicely with caching
Compatible with WP Rocket, W3 Total Cache, and Cloudflare full-page caching.
~1 KB loader, fully async
The widget bundle only loads when a visitor opens the chat. No render-blocking scripts.
Mobile responsive
Adapts to phones and tablets, with a full-screen view when the chat is open.
WordPress 6.0+, PHP 7.4+
Tested up to WordPress 6.9. Runs cleanly on all currently-supported PHP versions.
GPLv2 or later
Open source under the same license as WordPress core, with no lock-in or licensing fees.
Optional user identification
Toggle on to pass the logged-in user's name and email to your inbox.
Translation-ready
Ships with English and German translations included. More translations welcome.
Hide for administrators
Toggle the widget off for users who are logged in as administrators, so you don't see your own chat while editing.
FAQ
Common questions
If you don't see your question here, the plugin's WordPress.org listing has the full answer set, and the Zickt team is one message away.
Add Zickt to your WordPress site
Free plugin · GPLv2 · Pending WordPress.org review
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